Our friendly and family-focused culture is as important as our purpose-built facilities at Cherratta Lodge. We are an equal opportunity employer supporting and creating local employment and experience. We encourage upskilling through our own online training and school-based traineeship programs via our registered training partner.
Cherratta clientele is from all over Australia and overseas, so it’s standard for us to provide comprehensive client service for a wide scope of requirements. Most importantly, we pride ourselves on the personal touches, such as friendly and flexible check-ins, a warm greeting in the morning, and remembering guests’ names and what coffee they like. This creates a sense of belonging, which is the most important thing we can do for our guests, who are away from loved ones.
We make it our business to not only listen to needs but respond with rapid action, gaining trust through complete transparency and consistently fair and honest dealings. Cherratta delivers highly professional service while remaining approachable and flexible as a trusted partner. Cherratta Lodge goes above and beyond standard operational protocol. Café loyalty cards, corporate rates, service level uplifts, and frequent buyer discounts all add to the equation, however, our real success lies in our team’s love for our product and their passion for exceeding guest expectations.
Cherratta survey and feedback systems monitor the most important aspects of our guest service, from food quality, room cleanliness, and overall amenity, through to our complimentary guest services including WIFI, Foxtel, and lifestyle coordination.
Our dedicated customer service follow-ups and responsiveness ensure optimum client satisfaction is the reason why we continually rate at the top of the list for accommodation services in the Pilbara.
As a result of our valuable services, business practices, and support of the community, we were awarded the Karratha and Districts Chamber of Commerce and Industry Best Business 20+ employees two years running.
We look forward to welcoming you to the first choice in hospitality and accommodation in the Pilbara and trust that you will enjoy your stay with us.
This room feature provide guests with individual occupancy, a queen bed, a private ensuite, and a fully equipped workstation. Access to the Cherratta Lodge central facilities including our Balinese thatched hut overlooking the central swimming pool and gymnasium is also available for all to enjoy.
Newly renovated Queen size room features an ensuite bathroom, 32″ smart TV with Foxtel Platinum IQ. With high-speed internet and a desk, this room is the perfect choice for all corporate travellers.